7 Best Questions to Ask Before Hiring a Moving Company

Did you know that 15.3 million Americans relocate each year?

No matter where you’re planning to go, it’s essential that you plan your move ahead of time. Too many people make a move stressful and chaotic when they don’t plan.

For this reason, you should hire a moving company to help you. A moving company can make your move easier and make it more manageable.

Before hiring a moving company, you’ll want to develop a detailed plan. Think about what steps you need to take during the move. 

Still, trying to figure out where to start? We want to help. Keep reading about the questions to ask the moving company.

1. Is the Company Licensed?

Every state has unique licensing requirements for moving companies and ensuring that the company you choose complies with all relevant regulations is essential. Ask for evidence of licensure, and check the company’s background online. Additionally, ask how long the company has been in business and what kind of insurance protection they offer.

Asking the right questions is essential when selecting a moving company. This will give you a better understanding of the company’s experience and history and what kind of coverage they provide for damage or loss. 

Potential customers should ask questions for a safe and smooth move. If you plan to move your supplies to your home, residential movers will help you. They can help remove surprises and ensure a stress-free move.

2. Is This Business a Carrier or a Broker?

Carriers are responsible for transporting the items in the move, while brokers act as intermediaries between customers and airlines. Knowing the answer to this question will help ensure the moving company you choose is productive, and the move is reliable.

Additionally, ask about the movers’ experience, qualifications, and insurance coverage. Ensuring that they have the necessary licensing and expertise to get the job done is paramount.

Finally, ask about the moving estimate, packing/transportation/storage options, availability, and any other questions related to the specifics of your move. Knowing all the essential details upfront will ensure the moving company you hire is up to the task.

3. Does This Business Offer Guarantees on Its Estimates?

It’s essential to ask what type of guarantees are offered on estimates. Moving companies may provide an estimate based on the number of items you will move and the distance of the move. Knowing what is covered in the forecast and which services are guaranteed is vital.

An accurate understanding of what is included and what is not in an estimate will allow you to make an informed decision when selecting a moving company.

It is essential to ask the company if they’ll honor any extra charges, such as the cost of packing materials or another workforce. Knowing what kind of guarantees the company is willing to provide can help put your mind at ease and can be a massive asset to reducing stress when it comes to the big moving day.

4. Are There Any Hidden Fees?

Find out if the company has extra charges, such as fuel surcharges, that you should consider. Ask what type of payment the company accepts if you anticipate paying with cash or a credit card. Inquire about added services that may incur extra fees, such as packing and mattress covers.

Find out what discounts the company offers for seniors and military members and if their trucks are equipped with GPS tracking. Knowing what the company charges and providing before hiring can save you from any potential hidden fees.

Asking the right questions and familiarizing yourself with the moving company’s details and services can help ensure a smooth and stress-free move.

5. How Can You Handle Loss or Damage Claims?

Knowing their process in the event of a claim can help ensure a seamless and successful move. A reputable moving and storage company should have a detailed strategy for filing a claim and provide resources and reimbursement for lost or damaged items.

Additionally, the company should have clear policies about damaged items and the cost of claims. These policies should be communicated and agreed upon before signing a contract with the company.

Ask for references from recent customers who have filed a claim and read reviews of the company to make a more informed decision. Understanding the company’s process for a potential loss or damage claim is critical in selecting the right moving company for you.

6. Does This Company Guarantee Delivery Dates?

A guaranteed delivery date is critical for moving quickly and efficiently. Asking for a written guarantee of delivery dates should be part of any moving company agreement. If the company offers such contracts, it can be a trusting sign that they can plan and coordinate and move your possessions on time and within budget.

This may state they cannot provide such a service or have a proven track record. Highlighting the delivery date as part of the contract should ensure that both parties are satisfied and that a successful outcome is achieved.

7. How Does This Company Calculate Prices?

Knowing the answer to this question is essential, as it can help you set a budget for the move and ensure you are getting the best value. Furthermore, understanding exactly how the price is calculated allows you to check it and ensure that the company is transparent in pricing its services.

Additionally, some moving companies may charge extra fees based on weight, distance, or other factors, so ask how they come up with the final cost. In some cases, they may even be able to provide a fixed price that doesn’t vary based on any of the above conditions. Asking this question will help you make an informed decision when hiring a moving company.

Making Firm Decisions in Hiring a Moving Company

Once you have answered the best questions to ask before hiring a moving company, you better understand the quality, experience, and professional help they provide. Use this knowledge to assess the company and make an informed decision that works within your budget. Get started today and find the best moving company for your needs!

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